PRIVACY POLICY
This privacy notice was last modified on 2021
1. GENERAL INFORMATION.
This privacy notice defines the way HANN’S TEA with a certificate of filing trademark number: UK00003708229 collects, processes and shares your personal data when you visit our Website or use our Services Throughout the site, the terms “we”, “us” and “our” refer to HANN’S TEA
This Privacy Notice does not cover any information that we may receive about you through sources other than the use of our Website. The Website may link out to other Websites or 3rd party applications, but this Privacy Policy does not and will not apply to any of those 3rd party Websites or applications.
We are dedicated to safeguarding your privacy while you use our Website. By continuing to use our Website, you acknowledge that you have had the chance to review and consider this Privacy Policy, and you acknowledge that you agree to it. This means that you also consent to the use of your information and the method of disclosure as described in this Privacy Policy. If you do not understand the Privacy Policy or do not agree to it, then you agree to immediately stop your use of our Website
2. WHAT PERSONAL DATA IS COLLECTED WHEN YOU VISIT OUR WEBSITE?
To use our services when you visit our website we collect some personal data about you, about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information when you contact our customer support system. Some of the personal data that may be collected include but are not limited to the following
i. Name include first and second name.
ii. Address both billing and shipping addresses.
iii. A valid Email address.
iv. A valid phone number.
v. A valid payment card information.
vi. Browsing data, including pages you look at on our website, your URL, and your IP address.
vii. A profile Picture.
3. PERSONAL DATA THAT WILL BE RECEIVED AUTOMATICALLY.
Some personal data may be collected through an automatic means called cookies when you visit our website.
Cookies-
Cookies are small files, often including unique identifiers that web servers send to browsers. These cookies can be sent back to the server each time your browser requests a new page. It’s a way for a website to remember you, your preferences, and your habits online. We may collect information from you through these automatic tracking systems. we use cookies to make your browsing experience easier and more intuitive: cookies are small strings of text used to store some information that may concern the user, his or her preferences or the device they are using to access the internet (such as a computer, tablet, or mobile phone).
Cookies used on our website serve the following purposes:
Cookies help us to provide a better website enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Note: you can either choose to accept or decline the use of cookies or you can choose to disable the use of cookies permanently through your browsers settings. Nevertheless, we remind you that disabling navigational or functional cookies may affect the operation of the site and / or limit our potential to provide services.
Some personal data may be collected through an automatic means called cookies when you visit our website.
Cookies-
Cookies are small files, often including unique identifiers that web servers send to browsers. These cookies can be sent back to the server each time your browser requests a new page. It’s a way for a website to remember you, your preferences, and your habits online. We may collect information from you through these automatic tracking systems. we use cookies to make your browsing experience easier and more intuitive: cookies are small strings of text used to store some information that may concern the user, his or her preferences or the device they are using to access the internet (such as a computer, tablet, or mobile phone).
Cookies used on our website serve the following purposes:
Cookies help us to provide a better website enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Note: you can either choose to accept or decline the use of cookies or you can choose to disable the use of cookies permanently through your browsers settings. Nevertheless, we remind you that disabling navigational or functional cookies may affect the operation of the site and / or limit our potential to provide services.
4. WHAT INFORMATION IS COLLECTED IN-STORE?
Currently no information is collected In-store.
5. HOW WE USE YOUR PERSONAL DATA.
HANN’S TEA processes your personal information in the following ways, and on the following legal basis.
i. Your valid email address for the purposes of registrations, and your first and last name and email address to send our newsletter and we will only do this if you give your consent to being provided with a newsletter.
Note: You may opt out of the newsletter at any time by simply clicking the opt-out link on the newsletter you receive.
ii. We use your personal information to carry out our obligations arising from any contracts entered into between HANN’S and you, for example, to create and operate your account, to process and deliver any orders you make (including payment), and to confirm and keep you up to date with such orders.
iii. To improve your experience of our website, we do this as it is in our sincere interest to ensure that you receive the best experience possible when you shop with us.
6. DISCLOSURE OF YOUR PERSONAL DATA.
Be informed that HANN’S TEA will not sell, trade or otherwise transfer your personal data to outside parties. Except that it is reasonable to do so in certain cases, in our sole and exclusive discretion. Such cases may include, but are not limited to:
i. To satisfy any local, state, or Federal laws or regulations
ii. To respond to requests, such discovery, criminal, civil, or administrative process, subpoenas, court orders, or writs from law enforcement or other governmental or legal bodies
iii. To bring legal action against a user who has violated the law or violated the terms of use of our Website
iv. As may be necessary for the operation of our Website
v. To generally cooperate with any lawful investigation about our users.
vi. If we suspect any fraudulent activity on our Website or if we have noticed any activity which may violate our terms or other applicable rules.
7. HOW WE STORE AND PROTECT YOUR PERSONAL INFORMATION.
HANN’S has put in place adequate security measures to stop your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, it limits access to your personal data to those employees, agents, contractors and other third parties who have a business need to know and under this privacy notice. They will only process your personal data following our instructions.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where it is legally required to do so.
8. HOLDING YOUR PERSONAL DATA.
We use protected physical and digital systems to store your Personal Data when appropriate. We ensure that your Personal Data is protected against unauthorized access, disclosure, or destruction.
We will preserve your data for as long as you hold an account with us, or for as long as we need to hold it to provide you with services or to improve, analyses and optimize our customers’ experience.
We may also retain your data for further periods where we need to do so to comply with any legal or regulatory requirements (including keeping certain records for seven years for VAT purposes), to carry out audits, to detect and prevent fraud, to enforce contracts or to resolve any disputes.
Please note, however, that no system involving the transmission of information via the internet, or the electronic storage of data, is completely secure. However, we will take the protection and storage of your Personal Data very seriously. We take all reasonable steps to protect your Personal Data.
Personal Data is stored throughout your relationship with us. We delete your Personal Data upon request for cancellation of your account or other general requests for the deletion of data.
In the event of a breach of your Personal Data, you will be notified in a reasonable time frame, but in no event later than two weeks, and we will follow all applicable laws regarding such breach.
9. POLICY FOR CHILDREN.
We do not knowingly solicit information from or market to children under the age of 16. If you become aware of any data we have collected from children under age 16, please contact us using the contact information provided below.
10. ACCEPTING RISK.
By continuing to our Website in any manner or use our service, you manifest your continuing asset to this Privacy Policy. You further acknowledge, agree and accept that transmission of information or data via the internet is not always completely secure, no matter what steps are taken. You acknowledge, agree and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk.
11. YOUR RIGHT.
Where we rely on consent as the condition for processing your personal data, for example for sending you electronic direct marketing, you have the right to withdraw that consent at any time.
You have many rights about your Personal Data. Specifically, your rights are as follows:
i. The right to be informed about the processing of your Personal Data
ii. The right to have access to your Personal Data
iii. The right to update and/or correct your Personal Data
iv. The right to portability of your Personal Data
v. The right to oppose or limit the processing of your Personal Data
vi. The right to request that we stop processing and delete your Personal Data
vii. The right to block any Personal Data processing in violation of any applicable law
viii. The right to launch a complaint with the Competition and Markets Authority (CMA) in the United Kingdom or applicable data protection authority in another jurisdiction
Such rights can all be exercised by contacting us at the relevant contact information listed in this Privacy Policy.
12. CHANGES TO OUR PRIVACY POLICY.
Kindly be informed that HANN’s TEA reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the website after the date such revised Privacy Policy is posted.
13. CONTACT INFORMATION.
If you have any questions about this Privacy Policy or the way we collect information from you, or if you would like to launch a complaint about anything related to this Privacy Policy, you may contact us via these email addresses Info@hannstea.co.uk,Info@hannsheritage.co.uk.